Terms And Conditions
 

-The estimated costs for a project are based on our understanding of your needs and the agreed timeline. Any modifications, including minor improvements, may lead to additional charges. During in-person meetings, kindly confirm and outline your requirements in detail.

-Accepting a quotation shows your agreement with DIGITAL TNT INC’ policies and terms. This acknowledgment can be given verbally, via email, through payment of the initial fee, or by signing the quote.

-Clients must confirm that all necessary details are included in the citation and that we fully understand their expectations. Clear instructions and any additional conditions should be provided. If these details are not shared on time, we will proceed based on our understanding, and any significant discrepancies arising later may lead to extra costs. It is essential to clearly define all aspects of your website development to make sure accurate cost estimation.

-Any complicated elements related to the project should be specified in advance and included in the proposal to maintain precision. We work in good faith and rely on clients to provide complete and exact information at the time of quoting. The DIGITAL TNT INC will not be responsible for any setbacks caused by changes to the agreed project scope.

-All necessary content and materials must be submitted within the first two weeks of the project. Unexpected delays in providing these items may outspread the project timeline, and if they surpass a reasonable period, additional charges may apply. Our websites are tested on PCs with the latest versions of browsers, including Internet Explorer, Firefox, Chrome, and Safari. If testing on other browsers is required, please notify us earlier.

-For responsiveness testing, iPhones and iPads are used. If you need testing on any other devices, kindly inform us in advance.

-If your website is hosted outside the Synapse server, any additional time required due to network-related issues is not covered under our citation and will be billed separately.

-Projects that remain inactive for more than two months will require an administrative fee of $99.00 per week. Additionally, previously agreed estimates may be revised. If you intend to put a project on hold, prior notice is required; otherwise, we may not be able to put up with the request.

-There are no charges for placing a project on hold. However, we will need to update the account before doing so. If such a situation arises, we can discuss the necessary steps.

-Our websites are developed for ideal performance on commercial-grade internet. If implemented on an office network, website performance may vary depending on traffic levels.

DIGITAL TNT INC evaluates the suitability of third-party components but cannot be held responsible for unforeseen limitations. Costs for SSL, Payment Gateway, Google AdWords, plugin licenses, and similar third-party services are not included in our quotations.

-We do not take responsibility for open-source platforms like WordPress and online shopping carts. Clients are responsible for keeping all components and third-party software up to date. Regular maintenance is recommended to prevent issues.

-Our service packages involve third-party vendors, and any changes in their policies or regulations may impact the services we provide.

-Occasionally, delays may occur due to unforeseen circumstances. As long as we make reasonable efforts to adhere to the agreed timeline, no penalties will apply for unintentional delays.

-Unless explicitly stated, costs related to domain registration, renewal, or associated services are not included in the project evaluation. If a client requires these services, a separate quote will be provided for approval.

-Hosting charges are not part of our quotations. If needed, DIGITAL TNT INC can arrange suitable hosting, for which a separate quotation will be sent for client approval. If the client manages their hosting, it is important to consult us before finalizing the hosting provider and data system to guarantee compatibility with the development technology. We require full server access and hosting support for testing and deployment. DIGITAL TNT INC is not answerable for any issues arising from the hosting provider’s actions.

-Websites are generally tested on our servers or domains. DIGITAL TNT INC does not permit third-party access to our test servers or websites. Once all invoices are settled, the website can be transferred to a designated test server.

-After full payment of outstanding invoices, DIGITAL TNT INC grants the client unrestricted rights to use, modify, allocate, or publish the visual design, written content, and images used in the website. However, this does not include intellectual property related to website development, such as coding, scripts, database structures, and online marketing strategies.

-All communication and updates will be conducted via email. Clients must ensure we have their current email addresses for correspondence.